Privacy Policy

Effective Date: 12th July 2025

Last Updated: 12th July 2025

Introduction

Welcome to the Privacy Policy of Arctic Networks (“we”, “us”, or “our”). This Policy outlines how we collect, store, use, and protect user data across our platforms, including websites, forums, game servers, voice services, and any affiliated third-party tools (collectively, the "Services").

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

Definitions

1. Information We Collect

We collect only the data necessary to operate our Services effectively, ensure security, and maintain fair and enjoyable gameplay.

1.1 Identifiers

We may collect the following unique identifiers:

1.2 Account and Profile Data

1.3 Gameplay and Server Data

1.4 Communication Data

1.5 Analytical and Technical Data

We do not request, collect, or store your real name, address, phone number, payment card details, or other personally identifiable information (PII).

2. Why We Collect Your Data

We use your data for the following legitimate purposes:

2.1 Account Management

2.2 Security and Moderation

2.3 Platform Functionality

2.4 Donations and Purchases

2.5 Analytics and Improvements

3. How We Store and Protect Your Data

3.1 Data Security

We take appropriate technical and organizational security measures to protect your data from unauthorized access, loss, or alteration. This includes:

3.2 Data Retention

4. Data Sharing and Third-Party Access

4.1 No Sale of Personal Data

We do not sell or rent user data under any circumstances.

4.2 Internal Access

Only trusted Arctic Networks developers, server administrators, and moderation staff have access to user data, and only as needed to operate or enforce our systems.

4.3 Integrated Platforms

Some Services use third-party integrations, such as:

These platforms have their own privacy policies, which you must agree to when using those services.

5. Cookies and Analytics

5.1 Cookies

We do not use first-party cookies for tracking or personalization. However, third-party tools like Google Analytics or embedded Discord widgets may utilize cookies for session management or usage tracking.

5.2 Analytics

We use Google Analytics for basic anonymized traffic insights (e.g., number of visitors, page paths, bounce rate). This data is never linked to your in-game or account identifiers.

6. Your Rights

Depending on your location and applicable data protection laws, you have the following rights:

6.1 Right to Access

You can request a copy of the data we hold about you by contacting us at support@arcticnetworks.co.

6.2 Right to Rectification

You can request corrections to inaccurate or outdated account information, such as display names or preferences.

6.3 Right to Deletion

You may request deletion of your data, including:

Note: Deleting gameplay data may result in a loss of in-game ranks, unlocks, or account access.

6.4 Right to Object

You may object to the use of your data for moderation or analytics purposes, though this may limit your ability to use our Services.

6.5 Right to Portability

Upon request, we may provide your data in a commonly used, machine-readable format (e.g., JSON or CSV).

7. Children’s Privacy

Our Services are not intended for users under the age of 13. If we become aware that someone under 13 has accessed our Services without appropriate consent, we will take steps to delete the information and restrict access.

8. Changes to This Policy

We may update this Privacy Policy periodically. When we do:

Continued use of the Services after any update constitutes your acceptance of the revised Policy.

9. Contact Us

If you have any questions, concerns, or requests regarding your personal data, you can reach us at:

Email: support@arcticnetworks.co

Website: https://arcticnetworks.co

Discord: Linked via our community website